Professional fuel station manager/ Personality Type: Knowledge And Skills.

Professional fuel station manager: A fuel is any material that can be made to react with other substances so that it releases energy as thermal energy or to be use for work. The concept was originally apply solely to those materials capable of releasing chemical energy but has since also be apply to other sources of heat energy such as nuclear energy.

Professional fuel station manager

The heat energy released by reactions of fuels can be converted into mechanical energy via a heat engine. Other times the heat itself is valued for warmth, cooking, or industrial processes, as well as the illumination that accompanies combustion.

Fuels are also used in the cells of organisms in a process known as cellular respiration, where organic molecules are oxidized to release usable energy. Hydrocarbons and related organic molecules are by far the most common source of fuel used by humans, but other substances, including radioactive metals, are also utilized.

Fuels are contrasted with other substances or devices storing potential energy, such as those that directly release electrical energy (such as batteries and capacitors) or mechanical energy (such as flywheels, springs, compressed air, or water in a reservoir).

Profession fuel station manager

A station manager is in charge of day-to-day operations, which can include inventory, employee scheduling, hiring and training, ordering and receiving supplies, and offering promotions. Mangers also create and meet budgets, maintain pumps and fuel supply and regularly report to company executives.

A gas station manager, also known as a fuel station manager, oversees the fuel and store operations at a gas station. Furthermore, their responsibilities include meeting customers’ needs, maintaining the facilities, and helping people pump gas in their cars as needed.

Personality Type

These refers to the psychological classification of different types of individuals. Personality types are sometimes distinguished from personality traits, with the latter embodying a smaller grouping of behavioral tendencies.

Types are sometimes said to involve qualitative differences between people, whereas traits might be construed as quantitative differences. According to type theories, for example, introverts and extroverts are two fundamentally different categories of people.

According to trait theories, introversion and extraversion are part of a continuous dimension, with many people in the middle. In contrast to personality traits, the existence of personality types remains extremely controversial.

Knowledge
Skills

Knowledge

1. Sales activities:

The supply of goods, the sale of goods, and the related financial aspects. The supply of goods entails the selection of goods, imports, and transfers. The financial aspect includes the processing of purchasing and sales invoices, payments, etc. The sale of goods implies the proper presentation and positioning of the goods in the shop in terms of accessibility, promotion, light exposure.

2. Types of fuels

Types of fuel available on the market such as petrol, diesel, bio-fuel, etc.

3. Employment law

The law mediates the relationship between employees and employers. It concerns employees’ rights at work which are binding by the work contract.

First Skills

Set sales goals

Set sales goals and objectives to be reached by a sales team within a period of time such as the target amount of sales made and new customers found.

Oversee promotional sales prices

Ensure that sale prices and promotions are passed through the register as they should.

Oversee delivery of fuel

Oversee fuel deliveries to the service station.

Use different communication channels

Use various types of communication channels such as verbal, handwritten, digital, and telephonic communication with the aim of constructing and sharing information and ideas.

Manage financial transactions of fuel station

Report fuel transactions and supplies purchases; operate computerized cash registers; process credit card transactions and cash purchases; compose balance sheets; operate cash drawers and carry out cash deposits.

Adjust fuel prices in line with company procedures

Monitor fuel prices on a daily basis and adjust whenever necessary; ensure compliance to company procedures.

Obtain relevant licenses

Comply with specific legal regulations, e.g. install the necessary systems and provide the necessary documentation, in order to obtain the relevant license.

Second Skills

Ensure correct goods labeling

Ensure that goods are labeled with all necessary labeling information (e.g. legal, technological, hazardous, and others) regarding the product. Make sure that labels respect the legal requirements and adhere to regulations.

Maintain relationships with customers

Build a lasting and meaningful relationship with customers in order to ensure satisfaction and fidelity by providing accurate and friendly advice and support, by delivering quality products and services, and by supplying after-sales information and service.

Supervise merchandise displays

Work closely together with visual display staff to decide how items should be display, in order to maximize customer interest and product sales.

Measure customer feedback

Evaluate customers’ comments in order to find out whether customers feel satisfied or dissatisfied with the product or service.

Set up pricing strategies

Apply methods used for setting product value taking into consideration market conditions, competitor actions, input costs, and others.

Perform fuel reconciliation

Refill fuel tanks in exchange for money.

Monitor customer service

Ensure all employees are providing excellent customer service in accordance with company policy.

Third Skills

Manage staff

Manage employees and subordinates, working in a team or individually, to maximize their performance and contribution. Schedule their work and activities, give instructions, motivate and direct the workers to meet the company objectives. Monitor and measure how an employee undertakes their responsibilities and how well these activities are executed. Identify areas for improvement and make suggestions to achieve this. Lead a group of people to help them achieve goals and maintain an effective working relationship among staff.

Supervise employees on operating fuel pumps

Supervise employees’ activities on operating the fuel pumps and ensure the safety of their operations.

Study sales levels of products

Collect and analyze sales levels of products and services in order to use this information for determining the quantities to be produced in the following batches, customer feedback, price trends, and the efficiency of sales methods.

Negotiate buying conditions

Negotiate terms such as price, quantity, quality, and delivery terms with vendors and suppliers in order to ensure the most beneficial buying conditions.

Manage theft prevention

Apply theft and robbery prevention; monitor security surveillance equipment; enforce security procedures if needed.

Maximize sales revenues

Increase possible sales volumes and avoid losses through cross-selling, upselling, or promotion of additional services.

Fourth Skills

Manage budgets

Conduct cost estimates and budget planning. Monitor the budget, as well as costs and expenses. Forecast the budget development continuously. Report on the budget.

Apply procurement

Undertake to order of services, equipment, goods, or ingredients, compare costs and check the quality to ensure optimal payoff for the organization.

Negotiate sales contracts

Come to an agreement between commercial partners with a focus on terms and conditions, specifications, delivery time, price, etc.

Order supplies

Command products from relevant suppliers to get convenient and profitable products to purchase.

Prepare reports on fuel sold in the fuel station

Prepare and make up regular reports on the types and amounts of fuel, oil, and other accessories sold in fuel stations over a period of time.

Adhere to organizational guidelines

Adhere to organizational or department-specific standards and guidelines. Understand the motives of the organization and the common agreements and act accordingly.

Recruit employees

Hire new employees by scoping the job role, advertising, performing interviews, and selecting staff in line with company policy and legislation.

Fifth Skills

Ensure compliance with purchasing and contracting regulations

Implement and monitor company activities in compliance with legal contracting and purchasing legislations.

Organize operations within the fuel station

Schedule and direct the daily activities in a fuel station.

Ensure customer focus

The attitude that puts customers at the center of the business in all cases.

Maintain relationships with suppliers

Build a lasting and meaningful relationship with suppliers and service providers in order to establish a positive, profitable and enduring collaboration, co-operation, and contract negotiation.